Last Updated: 05/08/2023

At Oils By Ashy-Grace, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide while using our online store. By accessing or using our website, you consent to the practices described in this Privacy Policy.

Information We Collect:

Personal Information: We may collect personal information such as your name, email address, shipping and billing address, phone number, and payment information when you make a purchase or create an account on our website.

Browsing Information: We collect non-personal information, including your IP address, browser type, operating system, and browsing behaviour, to enhance your user experience and improve our services.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to personalise your experience. You can manage your cookie preferences through your browser settings.

How We Use Your Information:

To process and fulfil your orders, including shipping and communication about your purchase.

To personalise your shopping experience and provide you with tailored content, offers, and recommendations.

To communicate with you about your account, promotions, surveys, and updates regarding our products and services.

To improve our website's functionality, user experience, and customer service.

To prevent fraud, monitor for any unauthorised access, and ensure the security of our website.

Information Sharing and Disclosure:

We may share your personal information with trusted third-party service providers who assist us in processing payments, and delivering products.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information if required by law, regulation, legal process, or government request.

Data Security:

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your information.

Your Choices:

You can update, correct, or delete your account information by logging into your account settings.

You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in the email.

You can manage your cookie preferences through your browser settings.

Children's Privacy:

Our website is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to have it removed.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on our website.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at


Oils By Ashy-Grace